Cariloha Naples @ Mercato is an independently owned and operated eco-conscious natural lifestyle and home store. We offer an entire store experience that showcases products made of eco-friendly viscose from bamboo. Cariloha's first and only SW Florida store provides customers with an exclusive up-scale collection of bedding, mattresses, apparel, active wear, bath goods, and accessories made from soft, cool, clean and green bamboo. Cariloha embraces the style of the Caribbean with the spirit of Aloha to provide the best in natural luxury.
Try our Classic and Resort CertiPur-US Certified Bamboo Comfort Bamboo Charcoal Memory Foam Mattresses and Adjustable Comfort Bases for yourself, on display now in our store @ Mercato.
Please note that our independent Cariloha store does not receive revenue from online sales, please support us and utilize our Loyalty Rewards Program benefits by shopping in store @ Mercato or calling in your order. Curbside pickup is also available.
Sign up for our VIP Loyalty Program and earn exclusive Bamboo Bucks, plus enjoy free shipping and other member discounts: Click Here
Have a Cariloha Naples Gift Card? Click Here
to check the Gift Card balance.
Connect with us on Social Media: @CarilohaNaples.
30 Day Satisfaction Guarantee
We believe in our products so much that if you don’t love your purchase we will take it back or exchange it within 30 days, no questions asked.
100 Night Free Trial
Try our Cariloha Mattress and Comfort Base for a minimum of 30 days and, if you don't fall in love, you can return it within 100 days for a full refund. Please note: there is a small restocking fee if returning the Comfort Base.
The Cariloha Bamboo Mattress is covered by our 10-year warranty. Sleep soundly for the next 10 years.
Comfort Bases are covered by a 1 year full coverage warranty, 2 year motor replacement warranty and a 10 year limited warranty for defects only.
One Year Quality Guarantee
Cariloha provides a one-year warranty against any manufacture defects.
The Quality Guarantee Does NOT Cover the Following:
• Personal preference of softness, size and/or color
• Abuse to the product including burns, cuts, liquid damage, stains, or pet damage
• Loss or theft of an item(s)
• Normal reasonable wear and tear of the product
Returns & Exchanges
If you’re not satisfied with your Cariloha purchase, you may return it for a replacement or refund within 30 days of purchase. Only items purchased through the Naples @ Mercato store may be returned in store. Customers may also contact Cariloha Customer Service at 800-884-5815. Note: Sheets and Pillows that have been opened or used must be returned through Cariloha Customer Service.
100 Night Free Trial and Quality Guarantee Returns must be directed to Cariloha Customer Service at 800-884-5815. They will be happy to arrange a pick-up and help you with your refund. Please note that you will need proof of purchase (either the original receipt or order number) in order to qualify for the Free Trial.